Compliance and security

Invoices and tax that follow the rules in each GCC country, and data handled with care.

VAT in each country

Saudi Arabia

VAT 15%. ZATCA e-invoicing phase 2: invoices are signed, QR-coded and cleared or reported to ZATCA.

United Arab Emirates

VAT 5%. Tax invoices with your TRN, in Arabic and English.

Bahrain

VAT 10%. Tax invoices with VAT registration number and the NBR’s required details.

Oman

VAT 5%. Tax invoices with VATIN as the Oman Tax Authority requires.

Qatar

No VAT today; excise tax on selected goods. Ready to switch on VAT when Qatar introduces it.

Kuwait

No VAT today. Bilingual invoices; ready to switch on VAT when Kuwait introduces it.

How we protect your data

Separated by company

Row-level security in the database keeps each company’s data apart, checked on every request.

Roles and permissions

Give each person only what they need; sensitive actions can need a manager’s approval.

Audit history

Who changed what and when, on documents, prices, stock and settings.

Encryption

Data is encrypted in transit (TLS) and at rest.

Backups

Daily database backups.

Where data is stored

On cloud servers in Asia (Mumbai) today. Enterprise customers can ask for a separate database or hosting in a GCC region.

Data-protection laws

We process personal data under the data-protection laws of the GCC countries we serve, including Saudi Arabia’s Personal Data Protection Law (PDPL), the UAE’s PDPL, Qatar’s Law No. 13 of 2016, Bahrain’s PDPL and Oman’s PDPL. Our data processing terms set out how we handle the data you keep in the system.

Privacy policy · Data processing terms

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